Terms of Service

Last updated: March 1, 2026

These Terms of Service ("Terms") govern your use of the services provided by Rendrila ("we," "our," or "us"), including our website at rendrila.com, client portal at portal.rendrila.com, and all 3D visualization, architectural rendering, and related design services. By engaging our services or using our portal, you agree to these Terms.

1. Services

Rendrila provides 3D visualization services including but not limited to architectural renderings, digital walkthroughs, construction visualizations, and product 3D visualizations. The specific scope, deliverables, timeline, and pricing for each project are defined in individual project agreements or proposals provided before work begins.

2. Client Portal

Upon engagement, you will receive access to our secure client portal where you can view project progress, download deliverables, manage invoices, and communicate with our team. You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access to your account.

3. Payment Terms

• Deposits: A deposit is required before work begins on any project. The deposit amount is specified in your project proposal.
• Final Payment: The remaining balance is due upon delivery of final deliverables, unless otherwise agreed in writing.
• Late Payments: Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.
• Payment Methods: We accept payments via Stripe and PayPal. All prices are in US Dollars unless otherwise specified.

4. Project Process

• Revisions: Each project includes a defined number of revision rounds as specified in your proposal. Additional revisions beyond the included rounds may be billed at our standard hourly rate.
• Client Materials: You are responsible for providing all necessary reference materials, plans, specifications, and feedback in a timely manner. Delays in providing materials may impact project timelines.
• Approval: Final deliverables require your written approval. Approved deliverables are considered accepted and complete.

5. Intellectual Property

• Deliverables: Upon receipt of full payment, you receive a non-exclusive license to use the final deliverables for the purposes outlined in your project agreement.
• Portfolio Rights: We retain the right to display completed work in our portfolio, website, and marketing materials unless explicitly prohibited in writing.
• Source Files: 3D source files, project files, and working files remain the property of Rendrila unless transfer is explicitly included in the project agreement.
• Third-Party Assets: Some deliverables may incorporate licensed third-party assets (textures, models, HDRI environments). Usage rights for these assets are subject to their respective license terms.

6. Confidentiality

We treat all client materials, project details, and business information as confidential. We will not share your information with third parties except as necessary to deliver our services or as required by law. This obligation survives termination of our business relationship.

7. Cancellation

• By Client: If you cancel a project after work has begun, you are responsible for payment of all work completed to date. Deposits are non-refundable once work has commenced.
• By Rendrila: We reserve the right to terminate a project if payments are overdue by more than 30 days, or in the event of circumstances that make project completion infeasible. In such cases, you will be invoiced only for work completed.

8. Limitation of Liability

To the maximum extent permitted by law, Rendrila's total liability for any claim arising from our services shall not exceed the total amount paid by you for the specific project giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or business interruption.

9. File Retention

Project files uploaded to the client portal are retained for 12 months following project completion. After this period, files may be deleted without notice. We recommend downloading all deliverables promptly. Backup copies of source files are maintained at our discretion.

10. Acceptable Use

You agree not to use our services or portal to:

• Upload malicious files or attempt to compromise system security
• Share portal access credentials with unauthorized individuals
• Use deliverables in a manner that misrepresents the nature of the project
• Resell or sublicense deliverables without written permission

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes arising from these Terms or our services shall be resolved in the courts of Pinellas County, Florida.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through your client portal or via email. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact

If you have questions about these Terms, please contact us:

Rendrila
5900 Balcones Dr Suite 100
Austin, TX 78731
[email protected]
(727) 205-8115